TERMS OF SERVICE FOR PRIVATE COMMISSIONS

01

GENERAL TERMS

  • I have the right to reject any order for any reason.

  • Prices are subject to change based on demand.

  • Currency accepted is USD and can be paid through PayPal, Venmo, or Cash App

  • Commissions are paid 100% upfront or split 50% upfront and 50% after sketch approval.

  • Don’t send me any payment before I have agreed to give you a slot and requested you to send me the payment.

02

PAYMENT

03

PROCESS & DELIVERY

  • The time it takes to finish your commission varies from 1 week to 1 month, depending on factors such as health, the complexity of the commission piece, other work, and my 9-5.

  • Once the piece is finished, you will receive the full-resolution image along with a web-friendly size upon request. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork, just ask!

04

REVISIONS

  • You get 3 rounds of changes on the commissioned piece included in the price.

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

06

CANCELLATION & REFUND POLICY

  • The buyer is not allowed a refund once I start working on the commission.

  • If, for any reason, I am unable to start your commission, you will receive a full refund.

  • If you cancel your order before I start it, you can get a full refund.

  • If you are getting a refund, do not request a PayPal chargeback. I will transfer the money back to you myself.

05

COPYRIGHT & USAGE

I, Tectonen (the artist):

  • I reserve the right to cancel and refund the order at any time for any reason.

  • I retain all copyrights over the commissioned artwork.

WHAT DO YOU GET?

  • A Sketch and/or final sketches that you must accept before I continue the work.

  • Full-Resolution file ( approx. 4200px by 4800px at 300 DPI or 14 inch by 16 inch) of the final drawing. A smaller, web-friendly size is available upon request. Final file formats are usually PNG.